Customer Service Skills Training, Customer Service Experts

M E D I A   S E C T I O N

Everyday Heroes Book (Everydayheroesbook.com) made it to #1 on Amazon in 9 hours.  I am one of the co-authors and now am an Amazon #1 Best Selling Author.

June, 2016 - Radio Interview with Wayne Kelly June 22, 2016 

March, 2016, Incomes Abroad - Lindsay de Feliz interview of me, Enjoy Beach Life as a Consultant in the Dominican Republic, page 3

October, 2014, Contact Cernter World Interview - Executive Interview :
The Cultural Divide In Contact Center Service

 October 7, 2014 - Tips for a Successful Business Blog  See #15

September 19, 2014 - Managing vs Parenting Staff - The Future of Supply Chains

August, 2014 - Contact Center World Interview on Contact Center Customer Service

January 15, 2014 - Are You Parenting or Managing Your Staff?  CallTalk.tv 1 PM Eastern Time

October 1, 2013 Don't Stop Before the Miracle! 8:00 pm et

Donna Saul Show - TBA

April 25, 2013, Interview, the Michael Dresser Show on The Expert's Guide to Customer Service, Volume II

June 21, 2012, Interview, Customer Service Importance in Supply Chain

June 7, 2012, Interview by Morgen Bailey

July 2011 issue of Kiplinger's Personal Finance “Tweet Your Problem Away”

Kiplinger's Magazine, October 2010 issue, "My Story" interview format, full page

The Top 30 Ways How to Conquer Entrepreneur Fears by Ann Ronan, PhD - See #12 Don't Stop Before the Miracle by me

April 19, 2011 - Kiplinger Interview about how a customer can complain about a problem effectively to a servicer or business

Live Interviews: 

        "Customer Service and The Human Experience"
 

       "Communication Is Not a 4-Letter Word"


  

Human Technologies Global, Inc.
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phone: 845.228.6165  fax: 928.223.6165

e-mail: rosanne@human-technologies.com

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