Monthly Newsletter

Online Newsletter for Call Center Personnel
Rosanne D'Ausilio, Ph.D. Editor and Publisher
Volume XXII, Issue

Date: December 1, 2011  - The "KASH-Flow of Life

Dennis Waitley's recent newsletter* speaks to this, as follows.

K is for Knowledge. Invest fully in your lifelong learning. The shelf-life of your formal education, with any and all of your degrees, is about eighteen months. Every five minutes there is a new scientific or technological breakthrough that upgrades or obsoletes what had gone before. Knowledge is the new power and the greatest tool for combating fear and prejudice.

A is for Attitude. Examine your “why” and compare it with those who are peak performers in every business. View problems as opportunities to grow and understand that virtually every successful entrepreneur has been a problem-solver and risk-taker. Taking the calculated risk is what creates security. Seeking security, provided by others, is the greatest risk to your personal freedom and fulfillment. Your attitude is either the lock on or key to your door of success.

S is for Skills. Attend meetings, conference calls and take advantage of every opportunity to gain insights and experiences from successful role models and mentors. We learn by observation, imitation and repetition. Model yourself after mentors with proven track records of success, whose character traits and personal lives match their professional accomplishments. Behind every world-class athlete, there is a world-class coach. The same holds true in every business arena. Surround yourself with winning coaches.

H is for Habits. By the inch, success is a cinch. By the yard, it’s hard. Break your major goals down into mini-goals and stair-step your way to the top by establishing a dynamic daily routine that eliminates time-wasting activities and maximizes performance-achieving activities. Remember, the more you train, the more you gain. Habits are like submarines. They run silent and deep. Repetition is the key. Habits grow, over time, from cobwebs into cables to shackle or strengthen our lives. Practice makes permanent. Only perfect practice makes perfect. You don’t break habits, you replace them.

By using the KASH formula, you will increase your cash flow and your productivity, giving you more free time to go on safaris when and where you want to. Instead of a tourist, you’ll become a tour guide, with a greater awareness of your environment, courage based on skills and training, and an attitude of confidence to turn every stumbling block you face into a stepping stone to success and fulfillment.

Life is a safari into a savage paradise. The quality of your journey will depend on your preparation, choices and responses. Become a guide, instead of a tourist!

*Dennis Waitley Newsletter, October 4, 2011
Issue 192

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